Returns & Exchanges

At Pure Boutique, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn items with original tags attached into the original shipping bag or a secure box of your choice.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it securely to the outside of your package, ensuring any old labels are covered.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing